Touchstone Energy ®Cooperatives — the national brand of electric cooperatives — provides innovative resources and the strength of a national network to co-ops, helping them enhance their unique relationships with their local member-owners.
The Touchstone Energy Cooperatives brand represents a nationwide alliance made of more than 740 local, consumer-owned electric cooperatives in 46 states. Touchstone Energy co-ops collectively deliver power and energy solutions to more than 30 million members every day.
Four values are the foundation of every Touchstone Energy co-op’s service to its members. These values represent the cooperative difference and how Touchstone Energy cooperatives connect with and earn the trust of millions of people, every day.
Touchstone Energy cooperatives offer new solutions and state-of-the-art technology to meet customers’ needs.
Since consumers own co-ops, they have a say and help chart the course for the business. Every member has an equal voice in running the enterprise. Unlike an investor-owned utility, in which the investor with the most shares has the most clout, co-op business is conducted through a locally elected board of directors and an annual meeting where policy is proposed and voted on by members, each having one vote.
The co-op business model always puts customers first. Not-for-profit electric cooperatives deliver energy to their members at the cost of service. In contrast, investor-owned utilities typically distribute their profits to investors across the nation or even the world — not necessarily to those they serve.
Commitment to community
Electric cooperatives invest time, money and expertise to build the local economy and strengthen relationships with consumer-owners.